Politique de confidentialité

Last updated: August 3, 2026

MagicGlowEssence.com operates this store and website, including all related information, content, features, tools, products, and services to provide you, as our customer, with a personalized shopping experience (the “Services”).

MagicGlowEssence.com is powered by Shopify, which enables us to provide these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.


Personal Information We Collect

When we use the term “Personal Information,” we mean information that identifies you or can reasonably be linked to you or another individual.

Personal Information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of Personal Information:

Contact Information

  • Full name
  • Billing address
  • Shipping address
  • Phone number
  • Email address

Financial Information

  • Credit card information
  • Debit card information
  • Bank account details
  • Payment card information
  • Transaction details
  • Payment method
  • Payment confirmation
  • Other payment-related information

Account Information

  • Username
  • Password
  • Security questions
  • Preferences
  • Account settings

Transaction Information

Information about the products you:

  • View
  • Add to your cart
  • Add to your wishlist
  • Purchase
  • Return
  • Exchange
  • Cancel

as well as your purchase history.

Communications

Information you provide when contacting our customer support or communicating with us.

Device Information

Including:

  • Device type
  • Browser type
  • Network connection
  • IP address
  • Unique device identifiers

Usage Information

Information about how you interact with our Services, including when and how you access or use them.


Sources of Personal Information

We may collect Personal Information from the following sources:

Directly from You

Including when you:

  • Create an account
  • Place an order
  • Contact us
  • Subscribe to emails
  • Provide information through our Services

Automatically

When you browse our website through:

  • Cookies
  • Similar technologies
  • Your browser
  • Your device

Service Providers

We may receive information from service providers that help us operate our business, including payment processors, shipping providers, analytics providers, cloud storage providers, and customer service providers.

Business Partners and Third Parties

We may also receive information from business partners or other third parties as permitted by law.

How We Use Your Personal Information

Depending on how you interact with us and the Services, we may use your Personal Information for the following purposes:

Providing, Personalizing, and Improving Our Services

We use your Personal Information to provide the Services, including to:

  • Process your payments.
  • Process and fulfill your orders.
  • Remember your preferences.
  • Save items in your shopping cart or wishlist.
  • Send you account and order notifications.
  • Process purchases, returns, exchanges, and cancellations.
  • Create, maintain, and manage your customer account.
  • Arrange shipping and deliveries.
  • Facilitate returns and exchanges.
  • Allow you to leave product reviews.
  • Provide you with a personalized shopping experience by recommending products based on your interests and previous purchases.

  • Relationship with Shopify

    Our Services are hosted by Shopify, which collects and processes Personal Information about your access to and use of our Services in order to provide and improve them.

    Information you submit through our Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in countries other than your own, for the purpose of providing and improving the Services.

    To protect, grow, and improve our business, we also use certain enhanced Shopify features that combine data from your interactions with our store, other Shopify merchants, and Shopify itself.

    For these enhanced features, Shopify may process Personal Information collected through your interactions with our store, other merchants, and Shopify.

    In these circumstances, Shopify acts as the data controller for the processing of your Personal Information related to these services, including responding to requests regarding your privacy rights.

    For more information about how Shopify handles your Personal Information, please review Shopify’s Consumer Privacy Policy.


    Third-Party Websites and Links

    Our Services may contain links to third-party websites or online services.

    If you follow links to websites that are not owned or controlled by us, we encourage you to review their Privacy Policies, security practices, and Terms of Service.

    We are not responsible for the privacy, security, accuracy, completeness, or reliability of information found on third-party websites.

    Information you choose to share on public or semi-public platforms, including social media, may be visible to other users without restriction.

    The inclusion of any link does not imply our endorsement of that website or its owners unless specifically stated.


    Children’s Privacy

    Our Services are not intended for children.

    We do not knowingly collect Personal Information from children who have not reached the legal age of majority in their jurisdiction.

    If you are a parent or legal guardian and believe that your child has provided Personal Information to us, please contact us immediately so we can delete the information.

    As of the effective date of this Privacy Policy, we do not knowingly sell or share the Personal Information of individuals under the age of 16, as defined by applicable privacy laws.


    Data Security and Retention

    We take reasonable measures to protect your Personal Information.

    However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    We recommend that you do not send sensitive or confidential information through unsecured communication channels.

    We retain your Personal Information only for as long as necessary to:

    • Maintain your account.
    • Provide our Services.
    • Comply with legal obligations.
    • Resolve disputes.
    • Enforce our agreements and policies.


    Your Privacy Rights

    Depending on your country of residence, you may have some or all of the following rights regarding your Personal Information.

    Right of Access

    You may request access to the Personal Information we hold about you.


    Right to Deletion

    You may request that we delete your Personal Information, subject to applicable legal requirements.


    Right to Correction

    You may request that inaccurate or incomplete Personal Information be corrected.


    Right to Data Portability

    You may request a copy of your Personal Information in a portable format or ask that it be transferred to another service provider where permitted by law.


    Right to Opt Out of Targeted Advertising

    Depending on your location, you may have the right to opt out of:

    • The sale of your Personal Information.
    • The sharing of your Personal Information.
    • The use of your information for targeted advertising.

    If supported in your region, you may also use Global Privacy Control (GPC) to communicate your privacy preferences automatically.

    Please note that, except for Global Privacy Control where legally required, we do not currently respond to browser “Do Not Track” signals.


    Marketing Communications

    We may send promotional emails about products, services, discounts, and special offers.

    You can unsubscribe at any time by clicking the “Unsubscribe” link included in our marketing emails.

    Even if you unsubscribe from promotional emails, we may still send you non-promotional communications related to your account, purchases, or customer service.

  • Additional Rights for Residents of the United Kingdom and the European Economic Area (EEA)

    If you reside in the United Kingdom or the European Economic Area (EEA), and subject to applicable laws, you may also have the following rights:

    Right to Object and Restrict Processing

    You may have the right to object to or request that we restrict the processing of your Personal Information in certain circumstances.

    Right to Withdraw Consent

    Where we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time.

    Withdrawing your consent will not affect the lawfulness of any processing carried out before your withdrawal.

    You may exercise these rights through the options available on our Services or by contacting us using the details provided below.

    For more information about how Shopify processes your Personal Information and your privacy rights, please visit https://privacy.shopify.com.

    We will never discriminate against you for exercising your privacy rights.

    To protect your privacy, we may need to verify your identity before processing your request.

    Where permitted by law, you may also authorize another person to submit a request on your behalf. Before processing such a request, we may require proof of authorization and may also ask you to verify your identity directly.

    We will respond to all valid requests within the timeframes required by applicable law.


    Complaints

    If you have concerns about how we process your Personal Information, please contact us using the information provided below.

    Depending on your location, you may also have the right to:

    • Appeal our decision regarding your privacy request.
    • File a complaint with your local data protection authority.

    Residents of the European Economic Area (EEA) may contact their national Data Protection Authority for further assistance.


    International Data Transfers

    Your Personal Information may be transferred to, stored, or processed in countries outside your country of residence.

    Where required by law, we use recognized legal safeguards for international data transfers, including:

    • Standard Contractual Clauses approved by the European Commission.
    • Equivalent transfer mechanisms approved by the United Kingdom.

    These safeguards are used unless your Personal Information is transferred to a country that has been officially recognized as providing an adequate level of data protection.


    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect:

    • Changes in our business practices.
    • Operational requirements.
    • Legal or regulatory requirements.

    Any updates will be posted on this page.

    We will revise the “Last Updated” date accordingly and provide notice where required by applicable law.


    Contact Us

    If you have any questions about this Privacy Policy or about how we handle your Personal Information, or if you wish to exercise your privacy rights, please contact us:

    MagicGlowEssence

    📧 Email: ardens_19@icloud.com

    📞 Phone: +509 37 31 6871

    📍 Address: Pont Gaudin, Les Gonaïves 4110, Haiti

    For the purposes of applicable data protection laws, MagicGlowEssence is the data controller responsible for your Personal Information.


Marketing and Advertising

We may use your Personal Information to send you:

  • Promotional emails.
  • Marketing messages.
  • Special offers.
  • SMS notifications (where applicable).

We may also display personalized advertisements based on:

  • Products you have viewed.
  • Items you have added to your cart.
  • Previous purchases.
  • Your activity on our website.


Security and Fraud Prevention

We use your Personal Information to:

  • Verify your identity.
  • Secure your account.
  • Protect payment transactions.
  • Detect and prevent fraud.
  • Investigate suspicious or illegal activities.
  • Protect our customers and business.

If you create an account, you are responsible for keeping your login credentials confidential. We strongly recommend that you do not share your username or password with anyone.


Customer Support

We use your Personal Information to:

  • Respond to your questions.
  • Provide customer support.
  • Resolve issues related to your orders.
  • Maintain our business relationship with you.


Legal Compliance

We may use your Personal Information to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests from government authorities or law enforcement agencies.
  • Protect our legal rights.
  • Enforce our Terms of Service and store policies.
  • Resolve disputes and legal claims.


How We Share Personal Information

In certain situations, we may share your Personal Information with third parties for legitimate business purposes.

These situations include:

Shopify and Service Providers

We may share your information with Shopify and trusted service providers who help us operate our business, including:

  • Payment processing.
  • Website hosting.
  • Data analysis.
  • Customer support.
  • Cloud storage.
  • Order fulfillment.
  • Shipping services.


Marketing Partners

We may share information with advertising and marketing partners to provide personalized advertisements.

For example, Shopify may use certain information to display advertisements based on your activity across different Shopify stores and websites.

Our partners process your information according to their own Privacy Policies.

Depending on your country of residence, you may have the right to opt out of targeted advertising.


Your Instructions

We may share information when:

  • You request us to do so.
  • You authorize us.
  • You use social media integrations.
  • You choose third-party login services.
  • You request that we ship products to you.


Corporate Affiliates

We may share Personal Information with companies that are part of our corporate group or affiliated businesses.


Business Transfers and Legal Requirements

We may disclose your Personal Information:

  • During a merger or acquisition.
  • During the sale of our business.
  • In bankruptcy proceedings.
  • To comply with legal obligations.
  • In response to subpoenas, court orders, or similar legal requests.
  • To protect our business, customers, employees, and legal rights.